Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Habits24! The terms "we", "us" and "our" refer to Habits24, a sole proprietorship owned and operated by Ispreet Kaur. Habits24 operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Habits24 is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://habits24.com/policies/privacy-policy). If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years of age and legally capable of entering into binding contracts under applicable Indian laws.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors, packaging, labels, or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Additional Disclaimer for Herbal & Natural Products

Habits24 offers herbal and natural products including but not limited to Henna Powder, Indigo Powder, Amla Powder, Reetha Powder, Shikakai Powder, Bhringraj Powder, Hibiscus Powder and other herbal formulations.

As these products are derived from natural ingredients:

Product color, aroma, texture and consistency may vary from batch to batch.
Individual results may vary depending on hair type, scalp condition, skin sensitivity, usage method and frequency of use.
Customers are advised to perform a patch test before use.
Our products are intended for cosmetic and personal care purposes only unless expressly stated otherwise.
Information provided on this website is for informational purposes only and is not intended to diagnose, treat, cure or prevent any disease.

Such natural variations shall not be considered manufacturing defects.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Habits24 reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Habits24 confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as Habits24 may be unable to accommodate cancellation requests after an order has been processed or shipped.

In the event that we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address and/or phone number provided at the time the order was made.

Your purchases are subject to return, replacement, or refund solely in accordance with our Refund Policy:
https://habits24.com/policies/refund-policy

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include shipping, handling or applicable taxes such as GST.

Prices posted in our online store may be different from prices offered by distributors, resellers, marketplaces or third parties.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store.

You represent and warrant that:

(i) the payment information you provide is true, correct and complete;

(ii) you are duly authorized to use such payment method for the purchase;

(iii) charges incurred by you will be honored by your payment provider; and

(iv) you will pay charges incurred by you at the posted prices, including shipping charges and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays.

All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by courier partners, logistics providers, weather conditions, strikes, natural disasters, government restrictions, customs authorities, or other events beyond our reasonable control.

Ownership and risk of loss pass to you upon delivery of the products to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product descriptions, videos, audio content, logos, product packaging designs and website content are owned by Habits24, its licensors or affiliates and are protected under applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

The names "Habits24", associated logos, designs, slogans and branding elements are trademarks and proprietary assets of Habits24.

All rights not expressly granted herein are reserved by Habits24.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranties, representations or conditions of any kind.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

We may also offer new features and services in the future, which shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and links to websites operated by third parties.

We are not responsible for examining or evaluating the content, accuracy or practices of any third-party websites.

If you choose to access any third-party website, you do so entirely at your own risk.

Complaints, claims, concerns or questions regarding third-party products and services should be directed to the respective third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]

Habits24 is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our Store are made directly with Habits24.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Habits24, including any injury, damage, or loss resulting from purchased products and services.

You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with Habits24.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here:

https://habits24.com/policies/privacy-policy

Certain personal information may also be subject to Shopify's Privacy Policy.

By using the Services, you acknowledge that you have read and understood these privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process personal information regarding your access to and use of the Services in order to provide and improve the Services for you.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers solely for the purpose of processing orders, providing customer support, payment processing, logistics, analytics, and related business operations.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, stored, and protected.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant Habits24 a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any lawful purpose, including commercial purposes.

You also represent and warrant that:

(i) you own or have all necessary rights to the Feedback;

(ii) your Feedback does not infringe upon any rights of any third party;

(iii) your Feedback complies with these Terms of Service and applicable laws.

We are under no obligation:

To maintain Feedback in confidence;
To pay compensation for Feedback;
To respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, fraudulent, or otherwise objectionable.

You are solely responsible for any Feedback submitted by you and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.

We reserve the right to:

Correct any errors, inaccuracies, or omissions;
Change or update information;
Cancel orders if information is found to be inaccurate;

at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services:

(a) for any unlawful purpose;

(b) to violate any applicable laws or regulations;

(d) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person;

(e) to submit false or misleading information;

(f) to upload or transmit viruses, malware, malicious code, or harmful software;

(g) to spam, phish, scrape, crawl, or harvest data from the Services;

(h) to interfere with the security, integrity, or operation of the Services;

(i) to impersonate any individual or entity;

(j) to engage in fraudulent activities or misuse of promotional offers.

We reserve the right to terminate your use of the Services for violating any prohibited use.

SECTION 14 - AGENTS

14.1 Agent Terms

This section applies if you use, enable, permit, or deploy any software agent, automation tool, bot, crawler, scraper, artificial intelligence system, or similar technology ("Agent") to access, use, or interact with the Services.

14.2 Restrictions

No Agent may access, use, or interact with the Services unless such use is expressly permitted by Habits24.

We reserve the right to restrict, limit, block, suspend, or terminate any Agent access to the Services at our sole discretion.

14.3 Technical Controls

Habits24 may implement technical, contractual, or operational measures to regulate, limit, monitor, or prohibit Agent activity.

14.4 Prohibited Agent Activities

Agents must not:

(i) conceal their automated nature;

(ii) bypass CAPTCHA systems or security measures;

(iii) scrape product data, pricing data, customer data, or website content without authorization;

(iv) overload or interfere with website operations;

(v) collect information for unauthorized commercial purposes.

Violation of this section may result in immediate suspension of access and legal action where appropriate.

SECTION 15 - TERMINATION

We may terminate this agreement or suspend your access to the Services at any time without prior notice if we believe you have violated these Terms of Service or applicable law.

You remain liable for all obligations and amounts due up to and including the date of termination.

The following sections shall survive termination:

Intellectual Property
Feedback
Disclaimer of Warranties
Limitation of Liability
Indemnification
Governing Law
Privacy Policy
Any provisions that by their nature should survive termination

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided solely for general informational purposes.

We do not warrant the accuracy, completeness, reliability, suitability, or usefulness of such information.

Any reliance placed on such information is strictly at your own risk.

To the fullest extent permitted by law, the Services and all products offered through the Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied.

Habits24 does not guarantee that:

The Services will be uninterrupted;
The Services will be secure;
The Services will be error-free;
Product results will be identical for all users.

Herbal Product Disclaimer

Because Habits24 offers herbal and natural products:

Results may vary from person to person.
Individual skin, scalp, and hair sensitivities differ.
Customers should perform a patch test before use.
Natural ingredients may vary in color, texture, aroma, and appearance.
Product information is not medical advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease.

Use of our products is at your own discretion and responsibility.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Habits24, its proprietor, employees, representatives, affiliates, contractors, suppliers, service providers, and licensors shall not be liable for any:

Direct damages;
Indirect damages;
Incidental damages;
Consequential damages;
Special damages;
Punitive damages;
Loss of profits;
Loss of revenue;
Loss of business opportunities;
Loss of goodwill;
Loss of data;

arising from:

(i) your use of the Services;

(ii) your inability to use the Services;

(iii) any products purchased through the Services;

(iv) reliance on any information provided through the Services.

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Habits24, proprietor Ispreet Kaur, employees, affiliates, contractors, suppliers, licensors, and service providers from and against any losses, damages, liabilities, claims, costs, expenses, or demands, including reasonable legal fees, arising out of:

Your violation of these Terms of Service;
Your violation of applicable laws or regulations;
Your misuse of the Services;
Your infringement of any intellectual property or other rights of any third party;
Any content, information, or Feedback submitted by you.

We reserve the right to assume exclusive control of any matter subject to indemnification, and you agree to cooperate fully in our defense of such claims.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, invalid, void, or unenforceable under applicable law, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of Habits24 to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with our Privacy Policy, Refund Policy, and any other policies or operating rules posted on this website, constitute the entire agreement and understanding between you and Habits24 and govern your use of the Services.

These Terms supersede all prior or contemporaneous communications, proposals, agreements, and understandings, whether oral or written, relating to the Services.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms of Service without our prior written consent.

Habits24 may assign, transfer, or delegate these Terms and any rights or obligations hereunder at any time without notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Any dispute, controversy, claim, or disagreement arising out of or relating to these Terms of Service, the Services, or any purchase made through the website shall be subject to the exclusive jurisdiction of the competent courts located in Kanpur, Uttar Pradesh, India.

You expressly agree to submit to the jurisdiction of such courts.

SECTION 23 - HEADINGS

The headings used in these Terms of Service are included for convenience only and shall not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, amend, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

support.habits24@gmail.com

Business Information

Trading Name: Habits24

Legal Entity Type: Sole Proprietorship

Proprietor: Ispreet Kaur

Registered Business Address:

13/4, Labour Colony
Govind Nagar
Kanpur – 208006
Uttar Pradesh
India

Customer Support Email:
support.habits24@gmail.com

Customer Support Phone:
+91 6387276716

WhatsApp Support:
+91 6387276716

Website:
www.habits24.com

GSTIN:
09EISPK0178M1ZG

Privacy Policy:
https://habits24.com/policies/privacy-policy

Refund Policy:
https://habits24.com/policies/refund-policy

ADDITIONAL DISCLAIMER FOR NATURAL & HERBAL PRODUCTS

Habits24 specializes in herbal, natural, and plant-based personal care products. By purchasing and using our products, you acknowledge and agree to the following:

Product Variations

Due to the natural origin of ingredients, products may vary in color, aroma, texture, consistency, and appearance from batch to batch. Such variations are normal and shall not be considered defects.

Patch Test Recommendation

Customers are strongly advised to perform a patch test before using any product, especially if they have sensitive skin, allergies, scalp conditions, or a history of adverse reactions to cosmetic products.

Individual Results May Vary

Results from herbal and natural products may vary based on individual factors including hair type, scalp condition, skin type, lifestyle, application method, frequency of use, and environmental conditions.

Habits24 does not guarantee identical results for all customers.

No Medical Advice

All content provided on the website, product packaging, labels, advertisements, blogs, social media platforms, and marketing materials is intended solely for informational purposes.

Such information should not be interpreted as medical advice, diagnosis, treatment, or prevention of any disease or medical condition.

Customers should consult qualified healthcare professionals regarding any medical concerns.

Limitation Regarding Allergic Reactions

While Habits24 strives to provide high-quality products, individual allergic or sensitivity reactions may occur due to personal biological factors.

Habits24 shall not be liable for reactions arising from:

Failure to perform a patch test;
Known allergies to any ingredient;
Improper product usage;
Failure to follow usage instructions;
Combining products with other substances not recommended by Habits24.

External Use Only

Unless specifically stated otherwise on the product packaging, products sold by Habits24 are intended for external cosmetic use only.

Product Information

Product images are for illustrative purposes only. Actual product packaging, labeling, color, and appearance may vary from images displayed on the website.

Last Updated: June 2026